Overview
QuickFrame is a video creation platform that connects businesses with creators to produce short-form video at scale. As the platform grew, we knew the tools businesses used to express their creative ideas had to evolve as well. I led the design of our new briefing experience, from user flows and interactions to the design system, creating a faster, more visual way for businesses to express their vision and for creators to deliver better results.
The Problem
As QuickFrame scaled its video production platform, the growing volume of clients revealed a major bottleneck: our briefing process. Our briefs were static, lengthy, and left too much room for interpretation. Businesses struggled to clearly communicate their creative vision, leading to frequent revisions, delays, and frustration among video creators who felt they weren’t hitting the mark. Even with detailed instructions, creators lacked clarity on tone, pacing, and visual style, resulting in misalignment. We needed a better way to bridge the gap between vision and execution.


Defining The Flow
We set out to update our brief, but to do it thoughtfully, we started by listening. Interviews with our creators helped us understand what they truly need. They helped us identify which client questions added value and which did not. With that clarity, we were able to streamline the process and focus only on the details that had impact.
Conclusion
The redesigned briefing flow and concept editor reshaped how brands and creators worked together, cutting revision cycles by 27 percent and improving the clarity of communication from the start of each project. The most challenging part of this project was designing a system that could gather the right level of detail from businesses without overwhelming them. Striking the balance between asking too many questions and not enough is something that the team continues to refine today. Although the project moved quickly and required scrappy problem solving, it created a strong foundation for how QuickFrame approaches creative collaboration.