Project Background
QuickFrame is a video creation platform that connects businesses with creators to produce short-form video at scale. As the platform grew, we knew the tools businesses used to express their creative ideas had to evolve as well. I led the redesign of our new briefing experience, from user flows and interactions to the design system, creating a faster, more visual way for businesses to express their vision and for creators to deliver better results.
The Problem
As QuickFrame scaled its video production platform, the growing volume of clients revealed a major bottleneck: our briefing process. Our briefs were static, lengthy, and left too much room for interpretation. Businesses struggled to clearly communicate their creative vision, leading to frequent revisions, delays, and frustration among video creators who felt they weren’t hitting the mark. Even with detailed instructions, creators lacked clarity on tone, pacing, and visual style, resulting in misalignment. We needed a better way to bridge the gap between vision and execution.
Defining The Flow
We set out to update our brief, but to do it thoughtfully, we started by listening. Interviews with our creators helped us understand what they truly need. They helped us identify which client questions added value and which did not. With that clarity, we were able to streamline the process and focus only on the details that had impact.
Conclusion
The biggest challenge of this project was to extract as much information from the businesses without making the experience feel as tedious as traditional methods. Finding the balance between asking too many and not enough questions is an area in which our team is still solving today. Although this project was faced-paced, scrappy, and challenging, I am proud of the work our team accomplished and am looking forward for future iterations.
